IT & Software

Telecoms 2nd Line Support Engineer

Radius

Crewe · England · United Kingdom

Radius is seeking a skilled 2nd Line Support Engineer to join our Customer Service & Operations team in Crewe. You will handle escalated issues, troubleshoot complex problems, and provide expert guidance to clients and internal teams.

The role focuses on VoIP systems, Microsoft products, and network troubleshooting, with opportunities to work with Wildix, Zoom, Five9, and other phone platforms. Emphasis on clear communication and proactive problem solving.

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Reference: WJ-5107_13207706

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