Accounting & Finance

Teller - Banking House - Full Time

Hancock Whitney

St. Petersburg · Florida · United States

You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. You may review, modify, or update your information by visiting and logging into your account.
Deliver exceptional client interactions that emphasize accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
Respond to client servicing requests such as account maintenance and service charge inquiries, applying product and procedural knowledge to resolve issues quickly and effectively.
Build, maintain, and grow client relationships through high-quality, personalized interactions, both in-person and via outbound phone calls.
Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self-service adoption.
Refer clients to internal business partners as financial needs are identified.
Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
Assist in managing operational loss through fraud detection, hold placement, seeking supervisory overrides as needed, and maintaining superior balancing standards.
Uphold all risk management, compliance, and security standards, maintaining operational and financial soundness.
Perform research, special projects, and other duties as assigned by management.
High School diploma or GED required.
~6 months of cash-handling, retail, or teller experience required
~ Must comply with all applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.

Ability to work Financial Center hours, including weekends and evenings, and to travel as required.
All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Reference: WJ-4487_22573505

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