Tier 1 Tech Support Analyst | Flexible Hours | French
AssistIQ
AssistIQ in Montreal, Canada, is seeking a Tier 1 Technical Support Analyst to be the first contact for customers using our iPad and web solutions and EHR integrations. You will respond via phone, chat, email and tickets, document issues, perform initial troubleshooting, and escalate complex problems to Tier 2 as needed.
Fluent in French both written and spoken, you will operate in a fast-growing startup environment with flexible hours and a collaborative culture.
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