Tier 2 Service Desk Pro - Microsoft 365 & Networking

Northern Computer Inc. is seeking a Tier 2 Service Desk Technician to deliver advanced IT support across Western Canada. You will own tickets, troubleshoot Microsoft 365, Windows, networking, VPNs, Entra ID, and business apps, and provide remote or onsite help to diverse clients.

You'll collaborate with internal teams and vendors, maintain thorough documentation, and contribute to process improvements. Ideal candidates have 3+ years of IT support, strong communication, and a customer-focused