IT & Software

Tier 2 Technical Support Analyst – Networking & PON

Socket.dev

Saskatoon · Division No. 11 · Canada

Vecima Networks Inc. is seeking a Technical Support Analyst, VBS, to deliver Tier 2 support for Video, Broadband, and PON solutions globally. You will diagnose issues, identify root causes, and provide timely resolutions, while maintaining SLAs and customer satisfaction.

The role requires 2+ years in technical support, strong troubleshooting skills, and the ability to work independently. Based in Saskatoon with hybrid/remote flexibility and a focus on delivering an exceptional customer

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Reference: WJ-291_11239233

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