Tier 2 Technical Support Analyst — Video & Broadband Remote

Vecima Networks Inc. in Saskatoon, Saskatchewan, seeks a Technical Support Analyst, VBS to deliver Tier 2 support for Video, Broadband, and PON solutions deployed globally.

You will diagnose issues, determine root causes, and provide timely resolutions across installation, operation, and maintenance lifecycles. The role requires independent work, strong troubleshooting capabilities, and a commitment to customer experience.