Trauma-Informed Shelter Specialist (24/7 Support)

Services for the UnderServed (S:US) is seeking a Residential Specialist for its adult families' shelter in Manhattan, NY. You will provide a warm, compassionate welcome, promote person‑centered services, and support residents’ independence while maintaining 24/7 building coverage.

You will collaborate with case managers, assist with admissions and escorts to services, participate in supervision, and help plan self‑care and community activities.