IT & Software

TRIRIGA Helpdesk Mailbox Management Professional (Hybrid)

Redolent, Inc

Toronto · On · Canada

TRIRIGA Helpdesk Mailbox Management Professional (Hybrid)

Location: Toronto downtown - hybrid

Duration: Initially 1 year

Base pay range: $55.00/hr - $55.00/hr

Job Description

  • Monitor and manage the TRIRIGA Helpdesk mailbox, ensuring timely and effective responses to queries and issues.
  • Coordinate with business partners, technology teams, and vendors to resolve TRIRIGA-related incidents and requests.
  • Maintain documentation and reporting related to TRIRIGA support activities.
  • Identify and escalate risks or recurring issues related to TRIRIGA to the appropriate stakeholders.

Required Experience

  • 5+ years of relevant experience in business application management, ideally with exposure to TRIRIGA or similar enterprise applications.
  • Demonstrated experience supporting TRIRIGA or similar facilities management applications.
  • Advanced knowledge of project delivery life cycle (PDLC) methodology, business testing, and project management.
  • Experience managing shared mailboxes or helpdesk functions.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting

#J-18808-Ljbffr

Reference: WJ-2742_268853

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.