UAT Test Manager

Position: UAT Testing Manager - LOS Implementation

Duration: Contract

Summary

The UAT Testing Manager will lead and manage all User Acceptance Testing (UAT) activities for the implementation of the new Loan Origination System (LOS) . This role is critical in ensuring the new platform and associated digital lending channels meet all business, functional, compliance requirements prior to production deployment. A strong background in financial services, LOS platforms (preferably Empower), and leading UAT in an agile or iterative environment is essential.

Responsibilities

1. UAT Strategy and Planning

• Develop and Execute UAT Strategy: Design and manage a comprehensive UAT plan, strategy, and schedule for the LOS implementation across all relevant loan products (e.g., mortgage, consumer, commercial).
• Scope Definition: Define the UAT scope, entry/exit criteria, resource requirements (business users/SMEs), and defect management processes.
• Test Case Development: Oversee the creation and review of detailed, end-to-end UAT test scenarios and test cases that validate business requirements, regulatory compliance (e.g., TRID, HMDA), and critical business workflows within Empower.
• Test Data Management: Coordinate the sourcing and preparation of realistic, anonymized test data in the UAT environment.

2. Execution, Coordination, and Defect Management

• Manage UAT Execution: Orchestrate and facilitate the daily execution of UAT activities, ensuring business users are effectively engaged and following the plan.
• Defect Triage and Reporting: Own the entire defect lifecycle. Lead daily defect triage meetings with Business, Development, and Vendor (Empower) teams to prioritize, assign, track resolution, and manage retesting efforts.
• Stakeholder Communication: Provide clear, frequent, and concise status reporting to senior management and project stakeholders on UAT progress, key risks, defect metrics, and go/no-go readiness.
• Go-Live Readiness: Obtain formal UAT sign-off from all relevant business owners, confirming the system is fit for purpose and ready for production deployment.

Required Qualifications & Skills

Experience

• 5+ years of progressive experience in Software Quality Assurance and Testing, with a minimum of 3 years in a Test Lead or UAT Manager role.
• Mandatory Experience: Proven track record of successfully leading UAT for a Loan Origination System (LOS) implementation in a banking or financial services environment.
• LOS Platform Knowledge: Direct experience with Empower LOS (Black Knight) is highly preferred.

Technical Skills

• Expertise with industry-standard Test Management and Defect Tracking tools (e.g., JIRA, Azure DevOps, ALM/Quality Center).
• Ability to read, interpret, and validate technical and business requirements against executed test results.
• Familiarity with test automation concepts and how they integrate into UAT.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology

Industries: IT Services and IT Consulting