Unified Communications Engineer – Voice / Automation
Quant Capital
Overview
In this role you will own and optimize a global Cisco UC and collaboration estate, ensuring voice and video services remain stable while driving automation and business-critical integrations. You will work across on-premises and cloud-knit UC components, coordinating upgrades, monitoring, and operational standards in a high-availability environment. You’ll shape tooling and automation to reduce repetitive work and resolve complex issues in collaboration with cross-functional teams. This is an opportunity to impact communications in a trading technology context with a strong emphasis on reliability and scalability.
Pay / Benefits- competitive compensation package
- Support and improve a global Cisco UC and collaboration estate
- Manage changes, upgrades and configuration across voice, video and conferencing platforms
- Troubleshoot SIP, SBCs, PSTN trunking, endpoints and call flows
- Build automation around UC workflows
- Support voice recording, compliance and messaging archive platforms
- Integrate on-premise UC with Webex, Zoom, Teams and related services
- Improve monitoring, alerting, documentation and operational standards
- 7+ years in voice, UC or collaboration engineering
- Strong experience with CUCM, Cisco Meeting Server and Expressway
- Good knowledge of SIP, SBCs and PSTN SIP trunking
- Experience supporting Cisco phones, softphones and video endpoints
- Strong troubleshooting and fault-isolation skills
- Scripting or automation experience in Python, PowerShell or similar
- Experience in a high-availability enterprise environment
- strong troubleshooting and fault isolation
- ability to work across cross-functional teams
- proactive problem solving
- CUCM
- Cisco Meeting Server
- Expressway
Reference: WJ-747_30156141