Unix / Linux Engineer

In this hands-on engineering role, you will provide technical expertise for Unix/Linux environments within the managed services context. You’ll support incident resolution, drive root-cause analysis, and guide technical delivery to meet customer expectations. You’ll contribute to technical documentation, service improvements, and cross-team collaboration to uphold high standards. This position offers impact through ensuring stable, secure, and well-documented infrastructure across complex multi-site environments.

• tailored benefits
• flexible work options
• Learning and Development opportunities

• Support advanced troubleshooting of incidents in customer environments
• Serve as technical resource for major Unix/Linux incidents
• Manage incidents within agreed service levels and perform root-cause analysis
• Assist projects to align technical solutions with customer requirements
• Document technical work to professional standards and contribute to knowledge sharing
• Identify technical problems and opportunities for service improvements
• Log calls with third-party vendors and manage resolutions or escalations
• Ensure proper configuration of all technical components within the tower
• Contribute to technical excellence across the Infrastructure team
• Align with managed service leadership on technical and service goals

• Hands-on experience with Unix/Linux operating systems in technical support roles
• Proficiency administering multiple Unix/Linux platforms (RHEL, HP-UX, SLES, Solaris, CentOS, Ubuntu, Debian)
• Experience with LDAP/BIND/Ignite Administration
• Understanding of network services, storage, virtualization, IAM in a Unix environment
• Ability to create and develop shell scripts
• Experience deploying and managing security and patching (e.g., Red Hat Satellite)
• Ability to troubleshoot complex, multi-site incidents
• Excellent written and verbal communication and presentation skills
• Experience using Service Desk tools for incidents/changes/problems and reporting
• ITIL qualification
• Professional IT certifications related to Unix/Linux

• Excellent communication
• Ability to work under pressure and meet deadlines
• Conflict management and stakeholder management
• Unix/Linux administration (RHEL, HP-UX, SLES, Solaris, CentOS, Ubuntu, Debian)
• LDAP/Ignite administration
• Shell scripting