IT & Software

URBN Technology Business Analyst

Urban Outfitters

London · Greater London · United Kingdom

Overview

As a Business Analyst, you serve as the bridge between IT and business teams for Anthropologie, Urban Outfitters and Free People. You will analyze processes, identify improvements, and implement solutions to boost efficiency and growth across retail brands. The role collaborates with cross-functional groups and spans multiple verticals, with retail experience valued. You will shape requirements, model processes, and support QA and project execution to deliver measurable impact. This is an opportunity to drive transformation in a multi-brand retail environment.

Pay / Benefits
  • Flexible start and finish times
  • Employee Discount up to 40% off
  • Private Medical Insurance
  • On-site gym and wellness room
  • Volunteer/fundraise day
  • Cycle to work scheme
Responsibilities
  • Triage complex issues, analyze options, explain impact, and coordinate with internal teams toward optimal solutions
  • Collaborate with stakeholders to capture and document business requirements across departments
  • Develop and maintain as-is and to-be business process models
  • Support QA test planning and execution for enhancements and major projects
  • Communicate project activities across business, technical, and IT groups
  • Assess projects, re-prioritize tasks, conduct risk assessments, and evaluate alternatives
Key requirements
  • Experience with Retail Systems (PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance)
  • Experience with B2B and B2C solutions in Retail/Wholesale
  • Retail/fashion industry experience desirable
  • Strong interpersonal and written/verbal communication
  • Ability to work under pressure and meet deadlines
  • Attention to detail with focus on quality and speed
  • Ability to prioritize and handle multiple demands
  • Analytical and project management skills
  • Familiarity with AI concepts and tools (e.g., Gemini, Claude) and willingness to develop proficiency
  • excellent communication
  • ability to work under pressure
  • attention to detail
  • Retail Systems: PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance
  • B2B and B2C Retail/Wholesale solutions
  • QA testing frameworks and test plan development

Reference: WJ-747_30141462

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