Urgent Water Services Support Desk Specialist

South East Water is seeking a Technical Advisor to be the voice of calm for customers facing urgent water issues. You will listen, assess, and decide quickly, guiding customers from start to finish while coordinating with field teams for on-site investigations.

You will handle updates to customers via phone or website, ensuring accurate records and a responsive service. A 37-hour week includes early shifts, with uplift and a bonus scheme to reward performance.