User Access Management Analyst

Manage user access lifecycle operations at goeasy’s Mississauga office, applying RBAC, IAM workflows, and SLA-driven service delivery three days onsite weekly.

As a User Access Management Analyst, you will provision, modify, and remove access across goeasy business units. You will support onboarding, offboarding, transfers, role changes, and entitlement updates. The work applies least privilege, segregation of duties, approvals, and internal controls.

Key Responsibilities:

• Provision, modify, and deprovision employee access across business units
• Complete onboarding, terminations, transfers, and entitlement updates
• Validate approvals and verify critical-system access removal
• Support quarterly access reviews, audits, and quality assurance
• Resolve IAM incidents and service requests within defined SLAs

Requirements:

• Two to five-plus years in UAM, Service Desk, or IT Operations
• Experience with IAM automation, including Okta lifecycle management
• Strong understanding of user lifecycle management and RBAC
• Experience in high-volume ticketing environments with SLA targets
• Strong troubleshooting and analytical skills for access issues

Apply your access governance, lifecycle management, and troubleshooting expertise to keep goeasy’s systems secure, accurate, and audit ready.