User Researcher

Overview

We’re seeking an experienced User Researcher who thrives in a fast‑paced, public‑facing environment with tight deadlines. This role goes beyond traditional research delivery and requires strong judgment, adaptability, and influence.

What you’ll do

• Drive user insight within the team to shape decisions and direction
• Deliver research in complex, time‑pressured, and highly visible environments
• Adapt research approaches pragmatically to fit constraints while maintaining rigour
• Collaborate closely with stakeholders and manage competing priorities

What we’re looking for

• Experience working as a User Researcher in fast‑paced or high‑pressure contexts
• Strong stakeholder management and influencing skills
• A strategic, pragmatic mindset with the ability to adapt quickly
• Confidence balancing research quality with delivery needs

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Consulting
• IT Services and IT Consulting

Location

Newcastle Upon Tyne, England, United Kingdom