IT & Software

User Researcher

Henderson Scott

London · England · United Kingdom

Senior User Researcher - SC Cleared

Role Overview

Location:

London (Hybrid/Remote options dependent on client policy)

Duration:

3 months initially

Rate:

£500 per day (Umbrella / Inside IR35)

Clearance:

Active Home Office-sponsored SC Clearance is

essential

About the Role

We are urgently seeking an experienced

Senior User Researcher

to join a high-profile government client in London. Operating within complex environments and sensitive policy areas, you will plan and lead user research activities to help shape critical public services that adhere strictly to GDS standards.

Key Responsibilities

Build & Align:

Establish user-centred practices within new teams and align research activities with wider strategic plans to inform the service proposition.

Leadership & Development:

Supervise, mentor, and develop other user researchers to assure and consistently improve research practice.

Methodology:

Cohesively explain processes and research methods to diverse groups.

Sensitive & Complex Contexts:

Work effectively in high-scrutiny environments, managing press attention and designing/researching with vulnerable users, including those with specific access needs or accessibility requirements.

Stakeholder Management:

Navigate and engage challenging stakeholders, successfully advocating for User-Centred Design (UCD) in fast-paced delivery environments.

Essential Criteria

Active Home Office-sponsored SC Clearance

(Mandatory).

Proven public sector experience and strong alignment with

GDS standards .

Demonstrated senior-level experience planning and leading research in complex, multi-disciplinary teams.

How to Apply

If you are interested and match the criteria above, please share your latest CV along with a note of your

SC Clearance details

and

availability .

TPBN1_UKTJ

Reference: WJ-799_23698882

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