user support technician

user support technician

Job Details

Education: College/CEGEP.

Asset languages: Dravidian languages.

Work setting: Computer hardware or software retailer/wholesaler.

Financial technology (FinTech).

Help desk.

Financial management/services.

Financial services industry.

Location & compensation

• Location Mississauga , ON L4Z 1H8
• Mississauga, ON
• Work location On site
• Salary $ 36.00 to $ 38.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Benefits:Health benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service

Supervision

• No supervision responsibility

Experience and specialization

• Call centre

Experience

2 years to less than 3 years

Transportation/travel information

• Willing to travel cross-border

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Ability to multitask
• Time management
• Honesty

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available

Languages

English

Education

• College/CEGEP

Work setting

• Computer hardware or software retailer/wholesaler
• Financial technology (FinTech)
• Help desk
• Financial management/services
• Financial services industry

On site

Work must be completed at the physical location. There is no option to work remotely.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

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