Venue Technology Manager (Ref: 197773)

Venue Technology Manager (Ref: )

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We are currently recruiting for a Venue Technology Manager to join a fast-growing organisation within the sports and entertainment industry. This is an exciting opportunity to take ownership of the technical delivery and ongoing operation of technology across a growing network of venues.

You'll act as the central technical lead across venue technology, overseeing new site rollouts, technical infrastructure, third-party providers and ongoing support. The role will suit someone with a strong technical background who enjoys being hands-on, managing multiple projects and solving technical challenges in a fast-paced, customer-focused environment.

Location: Harlow 2/3 days per week (with UK travel to venues)

Salary: £50,000 - £60,000

What you'll be doing:

• Leading the setup and alignment of technical infrastructure across venues

• Overseeing the rollout of technology solutions into new venues and customer locations

• Managing technical delivery across multiple projects, including project plans and technical requirements

• Coordinating with third-party technology providers and internal customer support teams to ensure effective support frameworks are in place

• Providing initial triage and resolution of technical issues across the venue environment

• Acting as an escalation point for third-party providers and venue teams

• Maintaining detailed records of incidents, technical data and trends to identify opportunities for improvement

• Rolling out and maintaining the technical environment, ensuring reliable day-to-day operations

• Driving continuous improvement across venue technology, support processes and technical delivery

• Working closely with cross-functional teams to ensure technology solutions are delivered effectively across the venue estate

What they're looking for:

• Proven experience in technology infrastructure setup, rollout and management

• Strong project management and technical delivery experience

• Experience managing and coordinating third-party vendors and technology service providers

• Understanding of incident management processes and tools

• Strong problem-solving skills with the ability to troubleshoot and triage technical issues

• Excellent communication skills with the ability to work effectively with technical and non-technical stakeholders

• Ability to manage multiple projects and priorities simultaneously

• Strong technical background, with an understanding of connectivity and venue technology preferred

• A proactive, hands-on approach with the ability to take ownership of technical delivery

Why apply?

• Take ownership of technology across a growing network of sports and entertainment venues

• Play a key role in the rollout of technology into new venues and customer locations

• Work across technical infrastructure, connectivity, project delivery and third-party technology providers

• Have a central role in shaping and improving venue technology operations

• Join a rapidly growing business with significant future progression opportunities

• Work in a varied role combining technical delivery, project management and operational support