Vice President, Messaging & Collaboration Engineer

In this role you will lead the engineering and evolution of MUFG’s Microsoft 365 messaging and collaboration platforms. You’ll work with Architecture, Security and Business teams to design secure, scalable solutions that enable modern ways of working and ensure governance and compliance. You will drive platform modernisation, tackle complex technical initiatives, and provide Tier 3 escalation leadership. This is a chance to shape enterprise collaboration in a regulated, global environment.

• Lead the engineering, implementation, and continual evolution of Microsoft 365 Messaging & Collaboration services
• Design and optimise Exchange Online, Teams, and 365 collaboration solutions
• Define technical standards, engineering best practices, and platform roadmaps
• Lead messaging migrations, tenant optimisation, and strategic transformation initiatives
• Evaluate and adopt new Microsoft technologies to improve collaboration and productivity
• Implement and manage Defender for Office 365, Exchange Online Protection, and Proofpoint integrations
• Design and implement Purview capabilities (Information Protection, DLP, Retention, eDiscovery, Records Management)
• Maintain secure mail flow (SPF, DKIM, DMARC) and ensure compliance with security policies
• Provide Tier 3 technical leadership and escalation for complex issues
• Develop automation using PowerShell, Graph, and 365 administration tooling
• Maintain technical documentation and support procedures
• Support incident, problem, and change management
• Drive adoption of Microsoft 365 Copilot and emerging collaboration capabilities
• Collaborate with Architecture, Identity, Networking, Infrastructure, and Digital Workplace teams
• Mentor engineers within Client Services and identify automation/efficiency opportunities

• Minimum 5 years’ experience engineering Microsoft 365 Messaging & Collaboration platforms
• Proven experience designing and supporting Exchange Online in enterprise environments
• Experience delivering Microsoft Teams and Microsoft 365 collaboration solutions
• Experience implementing Microsoft Purview governance and compliance capabilities
• Experience integrating enterprise email security platforms such as Proofpoint or Defender for Office 365
• Experience leading Microsoft 365 migrations and transformation programmes
• Experience working in global or multi-tenant Microsoft 365 environments
• Experience providing Tier 3 support and acting as escalation point
• Experience in enterprise or regulated environments

• Excellent analytical and problem-solving skills
• Strong stakeholder management and communication skills
• Ability to translate business requirements into technical solutions
• Expert knowledge of Microsoft Exchange Online
• Expert knowledge of Microsoft Teams
• Strong understanding of Microsoft 365 administration and governance