Virtual Bank Teller

Company Description

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! At Wings, our mission is to create value for our members and deepen community relationships. As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive teller technology.
This role blends traditional teller expertise with modern service delivery. If you enjoy connecting with people and want to be part of the evolution of community banking, this is an opportunity to grow with us.
Monday - Friday 10:30am - 7:00pm + every other Saturday 9:00am - 1:15pm
Deliver quality service through multiple channels, process transaction requests, provide rate information, and handle account inquiries.
Enhance member experience by providing exceptional, professional and consistent service using Personal Teller Machine technology.
Identify members financial needs and cross-sell appropriate products and services.
Accurately process transactions, recognizing red flags regarding fraud and scams.
Regularly participate in continued training, which may include self-study courses and mandatory training programs sponsored by applicable banking regulatory agencies.
Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.
High School Diploma/G.6+ months Equivalent combination of training, education, and sales experience acceptable preferred
~6+ months Previous cash handling and credit union or banking experience helpful preferred

Working knowledge of computer software (Windows, Microsoft Office)
Ability to work efficiently in a fast-paced and sometimes stressful environment while maintaining quality of service
Proven ability to build strong customer/member relationships and deliver customer/member-centric solutions
Known for building partnerships and working collaboratively with others to meet shared objectives
Ability to adapt approach and demeanor in real time to match the shifting demands of different situations
PAY RANGE: $20.50 per Hour (S10) + 3% annual target bonus

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

Health Insurance
~ Dental Insurance
~ Life Insurance
~ Short Term and Long Term Disability
~ Health Savings Account with company contribution
~ Employee Assistance Program
~ Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
~ Paid Holidays
~ Tuition Reimbursement
~ Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Compensation: USD 20.50 - USD 20.50 - hourly