Visionary Lab Product Owner — CRM & AI Transformation

Jobtailor in Greater London seeks a Senior Product Leader to define the vision and roadmap for Relationship Management Transformation Lab and to drive CRM capabilities across the organization. You will partner with senior stakeholders and technology teams to deliver measurable business outcomes in a regulated environment.

The role emphasizes leadership of multidisciplinary teams, agile delivery, and innovative use of Generative AI to enhance customer journeys and employee experiences.