VoIP & UC Telecoms Support Desk Engineer

SCG Midlands is seeking a Telecoms Support Desk Engineer based in Quinton, Birmingham, offering a salary of £35,000 per year. You will act as a first- and second-line engineer for telecoms and UC incidents, using service desks, logging faults, and coordinating with carriers to ensure rapid resolution.

The role requires hands-on troubleshooting across VoIP and networking, knowledge of SIP/RTP and LAN/WAN fundamentals, and a customer-focused approach with remote deployments and documentation