Workday Business Analyst

Job Description

Insight Global is hiring a P&C Business Analyst for a large North American retailer. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews and working sessions with subject matter experts. In this 9-month contract role, you will join the P&C Global People Analytics & Systems team and partner closely with the Product Owner, People Systems to refine requirements, map current and future state processes, and help translate business needs into clear, actionable inputs for delivery. You will work across multiple P&C capabilities and partner with stakeholders in P&C, Technology, and the broader business to understand current state processes, identify opportunities for improvement, and create high-quality documentation that supports solution design and delivery. This role emphasizes structured analysis, stakeholder engagement, strong communication, and the ability to connect process, systems, and business needs in a clear and practical way.

Skills and Requirements

• You have 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes.
• You have certification in Lean Six Sigma or an accredited business analysis designation, or equivalent practical experience applying structured analysis methods.
• You have strong experience with end-to-end process mapping, requirements gathering, and documenting current and future state workflows.
• You are confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders.
• You can translate complex business needs into clear, structured documentation and actionable requirements.
• You have excellent verbal and written communication skills, high attention to detail, and a strong ability to organize information clearly.
• You are comfortable working through ambiguity, asking thoughtful questions, and building alignment across stakeholders.
• Experience with Workday or other enterprise HR systems is an asset.
• You are proficient with tools such as Excel, PowerPoint, Miro, JIRA and documentation platforms used to capture requirements and process flows.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to