Workday Financials Manager - AMS (Application Managed Services )

In this role you will lead Workday Financials AMS delivery for a portfolio of clients, acting as a trusted advisor to ensure service excellence and customer success. You will partner with delivery and sales teams to drive enhancements, optimisations, and strategic guidance while developing people and operations. You will manage governance, SLAs, and risk, shaping Workday best practices across multiple client engagements. This position offers leadership, global collaboration, and opportunities to impact client outcomes at scale.

• Remote work
• Global operations exposure
• Learning opportunities
• Volunteer/community programs
• Affinity groups
• On-going career development

• Lead the end-to-end delivery of Workday Financials AMS across multiple clients
• Serve as escalation point for complex functional issues and critical incidents
• Build and nurture strong client relationships and advise on Workday best practices
• Lead governance meetings, service reviews, and roadmap discussions
• Ensure delivery against SLAs, KPIs and customer expectations
• Provide expert guidance across Workday Financials domains (FInancial Accounting, P2P, Expenses, Assets, Projects, Revenue, Banking, Reporting)
• Review solution designs, enhancements, and configuration recommendations
• Support customers through Workday releases and optimisation initiatives
• Lead, mentor, and develop a team of Workday Financials consultants
• Manage resource planning, utilisation, forecasting, and workload allocation
• Support recruitment, onboarding, performance management, and career development
• Identify and mitigate delivery, operational, and customer risks
• Willingness to travel on-site as needed
• Eligible for UK residency and UK work rights (SC Clearance)

• 7+ years in Workday Financials consulting, implementation, or AMS
• 3+ years of team leadership or people management
• Active Workday Financials certification
• Strong expertise in Workday Financials and at least one Financials functional area
• Experience managing customer relationships in a managed services environment
• Strong stakeholder management, communication, and presentation skills
• Ability to manage multiple priorities and teams simultaneously
• Experience identifying and mitigating risks
• Travel readiness for on-site work
• UK residency and work entitlement for SC Clearance

• strong communication
• stakeholder management
• leadership and people development
• Workday Financials expertise
• Experience with Financials functional areas (F&A, P2P, etc.)
• Workday release management and optimisation