IT & Software

Workday Integration Manager

Icon Clinical PLC

Swansea · Swansea · United Kingdom

Overview

In this role you drive the strategy, implementation and governance of HR technology, focusing on Workday HRIS to support ICON’s goals and improve the employee experience. You lead a functional HRIS team, manage escalations and ensure smooth change delivery across HCM, Recruiting, and related modules. You will coordinate governance, security reviews, and release activities to align with global design standards. This hybrid/remote UK opportunity combines technology leadership with a mission to enhance patient and employee outcomes.

Pay / Benefits
  • Competitive base salary and performance incentives
  • Health, dental, vision where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes
  • Learning and development opportunities
Responsibilities
  • Act as escalation point for complex Workday L2/L3 issues across HCM, Recruiting, Compensation, Absence and Integrations
  • Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases
  • Oversee HRIS backlog prioritisation and governance documentation
  • Provide day-to-day leadership to the HRIS team across HCM, Recruiting, Compensation and Absence
  • Assess requirements and impacts before configuration changes; guide Change Requests and project work
  • Define configuration strategies aligned with global design and governance standards
  • Coordinate SOW preparation and approvals; ensure contractual compliance
  • Release management activities including impact assessment, gating, deployment and post-release stabilization
  • Lead BAU delivery for key HR processes and security/data governance
  • Facilitate weekly team and quarterly SLT governance forums
Key requirements
  • Bachelor in Information Systems or related field, or equivalent experience
  • Extensive experience in HR technology management with major platforms (Workday, SAP, Oracle)
  • Strong strategic thinking to align technology with business goals
  • Excellent communication and leadership abilities; experience managing teams and cross-functional projects
  • Commitment to continuous improvement and delivering high-quality employee experience through technology
  • Willingness to travel ~5%
  • communication
  • leadership
  • cross-functional collaboration
  • Workday HRIS
  • SAP
  • Oracle

Reference: WJ-747_30184072

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