IT & Software

Workday Integrations Consultant - AMS (Application Managed Services)

Cognizant

London · Greater London · United Kingdom

Overview

In this role you will deliver post-production AMS support for Workday integrations across multiple client environments. You will apply your technical expertise to optimize integration operations and deploy new integrations to meet evolving business needs. You will work closely with business and IT stakeholders to gather requirements, evaluate design options, and mentor junior consultants, helping clients maximize their Workday investment. The role combines hands-on problem solving with knowledge transfer in a collaborative, client‑facing AMS practice.

Pay / Benefits
  • Entrepreneurial environment
  • Learning opportunities
  • Global operations
  • Affinity groups
  • Volunteer programs
  • Remote work flexibility
Responsibilities
  • Provide post-production AMS support for Workday integrations across multiple client environments
  • Resolve complex inter-system issues using SaaS, SOA, and web services expertise
  • Optimize and deploy Workday integrations to meet evolving business needs
  • Execute day-to-day AMS activities: incident resolution, monitoring, troubleshooting, minor enhancements, break/fix
  • Support varied client contracts (staff augmentation, ad-hoc, project-based) and escalate as needed
  • Share subject matter expertise on Workday integration best practices and patterns
  • Evaluate technical impacts of integration design and configuration decisions
  • Facilitate knowledge transfer and educate clients on building and operating integrations to/from SaaS platforms
  • Develop deep expertise in Workday integration technologies and related modules (Financials, HCM, Payroll, Benefits, Talent)
  • Collaborate with stakeholders to gather requirements, evaluate designs, and configure, test, deploy integration solutions
  • Mentor junior consultants and contribute to AMS practice growth
  • Perform additional duties as assigned by the manager
Key requirements
  • Bachelor’s degree or equivalent professional experience
  • 2–5 years of Workday or ERP consulting in a technical or techno-functional role
  • Hands-on experience supporting Workday integrations in post-go-live or AMS environment
  • Proficiency with REST, JSON, SOAP, HTTP/S, SSL, PGP, SAML and Workday integration tools
  • Experience with SaaS-based integration architectures and monitoring/support models
  • Strong communication and presentation skills to manage client expectations
  • Strong attention to detail, organization, and analytical problem-solving
  • Advanced Excel skills
  • Ability to manage multiple clients in a dynamic, growing ecosystem with minimal supervision
  • strong communication
  • attention to detail
  • organization
  • REST
  • JSON
  • SOAP

Reference: WJ-747_31049714

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