Workday Reporting Principal Consultant - AMS (Application Managed Services)

The Workday Reporting Principal Consultant - AMS (Application Managed Services) is a senior Workday Reporting and Analytics professional responsible for leading the delivery, optimisation, and continuous improvement of reporting solutions across a portfolio of AMS clients. Acting as a trusted advisor, this individual helps organisations maximise the value of their Workday investment through scalable reporting, analytics, dashboards, and data-driven insights.

Responsibilities

• Serve as a Workday Reporting and Analytics subject matter expert, providing strategic guidance and best practice recommendations across multiple AMS clients.
• Lead the design, enhancement, and optimisation of Workday reports, dashboards, analytics, and data insight solutions.
• Support day-to-day AMS activities, including incidents, service requests, enhancements, problem resolution, and escalation management.
• Develop complex reporting solutions using Workday Report Writer, Calculated Fields, Matrix Reports, Composite Reports, Dashboards, Discovery Boards, and BIRT.
• Partner with client stakeholders to gather requirements and translate business needs into scalable reporting and analytics solutions.
• Provide leadership on complex reporting initiatives, managing solution decisions, risks, and dependencies.
• Analyse, troubleshoot, and resolve reporting, analytics, security, and data-related issues.
• Support customers through Workday releases, assessing reporting impacts and recommending improvements.
• Advise clients on reporting strategy, governance, report rationalisation, automation, and self-service reporting capabilities.
• Support data extraction, validation, reporting security, tenant migrations, and reporting-related configuration activities.
• Mentor consultants and analysts, providing coaching, quality reviews, and functional leadership.
• Contribute to internal assets, accelerators, reporting standards, and knowledge-sharing initiatives.
• Identify opportunities for continuous improvement, service optimisation, and enhanced business insights.
• Participate in on-call support and holiday coverage as required.

Skills & Requirements

• Bachelor's degree or equivalent professional experience.
• Active Workday Reporting Certification preferred.
• Additional certifications in HCM, Financials, Prism Analytics, or Reporting & Analytics are desirable.
• 5+ years of Workday Reporting and Analytics experience, including implementation and/or AMS support.
• Experience supporting post-production environments, managed services, or long-term client engagements.
• Deep expertise in Workday Report Writer, Calculated Fields, Matrix Reports, Composite Reports, Dashboards, Discovery Boards, and BIRT.
• Experience supporting reporting solutions for Workday HCM and/or Workday Financials.
• Experience gathering requirements, solution design, testing, deployment, and post-production support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong consulting, stakeholder management, facilitation, and communication skills.
• Ability to mentor team members and provide functional leadership across multiple client engagements.
• Ability to manage multiple priorities in a fast-paced managed services environment.
• Advanced Microsoft Excel and PowerPoint skills.
• Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK.
• Minimal travel required, but must be willing to travel on-site as needed.

Why Choose Cognizant

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.