Workforce Information & System Administrator

Workforce Information & System Administrator

Band 5

Main area Corporate Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Working days: Monday-Friday) Job ref

Site Countess of Chester Hospital Town Chester Salary £32,073 - £39,043 pa Salary period Yearly Closing 05/10/ :59

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Full time 37.5 hours per week

We are looking for a passionate and motivated individual who is keen to join our talented Workforce Information Team . You will be expected to ensure workforce information in ESR is of the highest quality by actioning and updating employee and assignment changes. Also responsible for the production of workforce information reports emphasising analytic and data manipulation skills are key.

Support to managers on their use of Manager Self Service will be a key way to ensure high quality data. You will also be responsible for improving the efficiency of HR processes and ensuring standardised systems are implemented across the whole organisation and to provide training on systems and processes for staff new in post.

If invited to interview please be available across 14th and 15th October to select your time slot.

We look forward to meeting you.

Main duties of the job

• Providing high quality, accurate, timely and user friendly HR Information to internal and external customers and stakeholders (staff, managers, payroll, finance etc.).
• To maintain good administrative processes to ensure workforce information and payroll data are processed accurately and to deadlines
• Perform the process of producing regular reports to the Trust Board, Executive Team, Managers and HR staff, consulting over the content and format of these reports, investigating any unusual information requiring comment and ensuring that any necessary commentary, analysis or supplementary notes are provided
• Produce statistical reports and questionnaire responses related to workforce issues required by external stakeholders (such as NHSI etc..) within the timescales set and to the standard required. Liaise with external bodies and internal contributors regarding the information.

Working for our organisation

The Trust’s services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website -

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Qualifications

• Educated to degree level or can demonstrate equivalent level of education in an appropriate discipline or extensive experience in NHS workforce information/payroll role

Knowledgeand Exerience

• Knowledge and experience of a broad range of IT Skills including Word, Excel, Powerpoint, Email, internet and local information systems
• Understanding the importance & requirements of Data Protection & Confidentiality
• Significant experience in a role supporting staff, managers and decision makers in pay, HR and workforce issues
• Experience working with payroll teams and experience of the pay process.
• Manipulating and analysing HR data and presenting it as accessible workforce information
• Experience within an information role/setting or experience in a recognised information area
• Working knowledge of NHS Terms and Conditions
• Knowledge of Workforce Information Systems

Disclosure and Barring Service Check
If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again.

The cost of the DBS application will be deducted from your salary over the first three months of employment.

Certificate of Sponsorship

Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - Check if you need a UK visa - GOV.UK

The Trust will not sponsor where the starting salary does not meet these immigration rules

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

Overseas candidates are responsible for their travel expenses.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependent's (over 18 years old) will also be subject to this requirement.

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