Workforce Software Functional Consultant

• Pay Rate: $ 95.00 to 110.00/hour, depending on experience
• Contract End Date: Dec 31, 2026

• Pay Rate: $ 95.00 to 110.00/hour, depending on experience
• Contract End Date: Dec 31, 2026
• Location: Saskatoon, Saskatchewan

Raise is currently hiring a Workforce Software Functional Consultant on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client is a Canadian global leader in exploration, mine engineering, and environmental protection.

Note: The primary pay rate is based on the rate for an incorporated contractor who owns their own business. However, we will also consider applications from candidates interested in a T4 arrangement, where applicable.

Description

The Workforce Software Functional Consultant in this role will provide targeted, short-term functional and technical support for our enterprise Workforce Software (WFS) Time & Attendance environment.

In this role, you will play a critical part in enhancing support capacity and reducing the existing backlog of enhancement requests, support tickets, and system configuration updates. Working closely with cross-functional business, HR, Payroll, and IT teams, you will troubleshoot complex issues, refine pay and scheduling rules, and ensure seamless integration with SAP SuccessFactors and enterprise Payroll systems across our operations.

Responsibilities

• System Configuration & Ticket Resolution
• Backlog Triage & Resolution: Analyze, troubleshoot, and resolve complex Tier 2/3 Workforce Software support tickets and backlog enhancement requests within agreed SLA timelines.
• Pay Rules & Configuration: Configure, test, and maintain Time & Attendance, Advanced Scheduling, and Pay Rules to align with corporate policies and union collective agreements.
• Logic & Formula Development: Write, maintain, and optimize complex SQL queries and mathematical formulas to handle custom workforce management logic and automated pay calculations.
• System Integration & Environment Support
• Integration Monitoring & Fixes: Support data flows and integration points between Workforce Software, SAP SuccessFactors Employee Central, and SAP Payroll.
• Release & Deployment Management: Assist in testing, quality assurance, system enhancements, patch releases, and production deployments to maintain system stability.
• Stakeholder Collaboration & Documentation
• Cross-Functional Partnering: Partner directly with Business Operations, HR, Payroll, and IT stakeholders to translate business needs into robust technical configurations.
• Knowledge Transfer & Process Documentation: Author clear system documentation, workflow diagrams, and configuration guides, providing knowledge transfer to internal team members to build ongoing internal capability.

Qualifications

• Minimum 5+ years of hands-on experience configuring, implementing, and supporting Workforce Software (Time & Attendance, Scheduling, Pay Rules).
• Minimum 3–5 years of practical experience using SQL and building complex mathematical or programming formulas/rules within workforce management tools.
• Proven background supporting end-to- end payroll integrations and enterprise-grade Workforce Management (WFM) ecosystems.
• Strong analytical thinking, root-cause troubleshooting abilities, and excellent written and verbal communication skills.
• Preferred Qualifications
• Direct experience supporting or integrating with SAP SuccessFactors (Employee Central & Payroll).
• Prior experience working within large, complex, heavy-industrial, or unionized labor environments.
• Familiarity with Canadian labor standards, shift differential rules, and mining/energy industry workforce structures.
• Education and Certifications
• Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Business Administration, Human Resources Management, or a related discipline. Alternative: A post-secondary Diploma in Computer Systems Technology / IT combined with equivalent direct hands-on experience.
• Current Workforce Software (WFS) Functional / Configuration Certification.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: