Workplace AI Enablement & Collaboration Engineer

In this role you drive the adoption of AI-enabled collaboration within Arrow through Microsoft 365 Copilot, Power Platform and automation. You will partner with business stakeholders to identify high-value use cases, design practical solutions, and deliver secure, scalable workplace capabilities. You’ll blend hands-on engineering with governance and enablement to improve Teams, SharePoint Online, OneDrive and Exchange Online. Your work enables cross-functional teams to transform how they work with AI and automation, delivering measurable business impact.

• competitive compensation and benefits package
• hybrid working model
• flexible working hours
• growth opportunities within Arrow and the Microsoft ecosystem
• challenging and diverse responsibilities
• open corporate culture

• Identify, evaluate and prioritize high-value AI, automation and collaboration use cases with stakeholders
• Lead discovery and solution design workshops translating business needs into technical solutions
• Develop proofs of concept, rapid prototypes and reference templates for Microsoft 365 Copilot, Copilot Agent Builder and Copilot Studio
• Create enablement materials, prompt libraries and automation patterns to accelerate adoption
• Provide hands-on engineering, administration, troubleshooting and lifecycle management for Microsoft 365 services
• Define and apply governance guardrails, usage guidelines and lifecycle practices for secure adoption
• Develop automation solutions using Power Platform and PowerShell and integrate with Microsoft 365 capabilities
• Ensure alignment with security, compliance, data protection and responsible AI principles

• 5–7 years of experience in Microsoft 365, digital workplace or collaboration engineering
• Hands-on experience administering Microsoft 365 services (Teams, SharePoint Online, OneDrive, Exchange Online)
• 1–2 years of experience with Microsoft 365 Copilot or workplace AI (prompt development, adoption support, Copilot Studio, AI agent development)
• Knowledge of security, compliance, governance and platform governance for Microsoft 365
• Strong stakeholder management, communication and problem-solving skills
• Fluent English, able to lead workshops and produce professional documentation
• Independent, ownership-driven with ability to handle complex initiatives

• consulting mindset
• workshop facilitation
• clear business language
• Microsoft 365 administration (Teams, SharePoint Online, OneDrive, Exchange Online)
• Power Platform
• PowerShell