IT & Software

Yardi System Administrator

Michael Page International (Canada)

Toronto · On · Canada

Key Highlights

  • Work for a Canadian company.
  • Opportunity for growth within a growing team.

About Our Client

Well-established, large organization in the property industry.

Job Description

  • First point of contact for incoming Yardi tickets and service calls from property teams
  • Triage, prioritize, and resolve requests in a timely and service‑oriented manner
  • Troubleshoot user issues related to Yardi functionality, access, data, and workflows
  • Provide clear guidance and solutions to end users, escalating issues when required
  • Monitor ticket queues and ensure service level expectations are consistently met
  • Support system upgrades, enhancements, testing, and integrations

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

  • Experience supporting and administering Yardi, with a strong focus on user support
  • Demonstrated experience handling ticket‑based support or service desk environments
  • Strong troubleshooting, analytical, and problem‑solving skills
  • Excellent communication skills with the ability to support non‑technical users

What's on Offer

  • Comprehensive medical and dental benefits from day one.
  • Opportunity to work in a large organization within the property industry.
  • A permanent position offering stability and career development opportunities.
  • 3 weeks vacation + PTO days + Holiday business closure + volunteer days + religious days

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Reference: WJ-3875_12954338

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